CRM Solutions

CRM Stands For Customer Realtionship Management

For the typical business today, customer relationship management must span multiple service channels and product lines, and keep pace with ever-changing competitive and regulatory environments.

Some of the features include

At the same time, because the internet makes it easy for dissatisfied customers to broadcast their grievances and to find alternative products and services, Pathak Technosys help you with best performance in customer relationship management translate very quickly to lost revenue. Implementing a customer relationship management (CRM) solution might involve considerable time and expense. However, there are many potential benefits.

A major benefit

Can be the development of better relations with your existing customers, which can lead to Increased sales through better timing due to anticipating needs based on historic trends. Identifying needs more effectively by understanding specific customer requirements. Cross-selling of other products by highlighting and suggesting alternatives or enhancements. Identifying which of your customers are profitable and which are not.

Types Of CRM Solution

CRM solutions fall into the following four broad categories.
Outsourced solutions.
Off-the-shelf solutions.
Custom software.
Managed solutions.


We work across all industry sectors, with specializations in

Banking & Finance
Ecommerce & Retail
Education & Elearning
IT and Consulting
Media Entertainment
News & Publication